Data We Collect:

1. Personal Information:

• Name and Email Address: We collect your name and email address when you sign up to receive our resources and tips for healthier hair growth. This information is used to personalize the emails you receive from us.

• Non-Personal Information: We may also collect non-personal information, such as browser type, IP address, and device information, to enhance our website’s user experience.

2. Transactional Data:

• Purchase Information: When you make a purchase through our online shop, although the transaction is processed via Vagaro, we may receive information related to what was purchased, the amount paid, and potentially the transaction date. We do not collect or store payment card details, as this is handled entirely by Vagaro.

3. Cookies and Tracking Data:

• Cookies: We use cookies on our website to enhance user experience, analyze site usage, and improve the website functionality. Cookies are small files stored on your device (computer or mobile device) that help us remember your preferences and collect analytics data.

• Analytics Cookies: These are used to track the behavior of website visitors. They help us understand how visitors interact with our website, which parts of the website are most visited, and what services are most interesting to our clients. This data helps us improve our services and the overall user experience.

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How We Use Your Data:

1. Communication & Personalization:

• Email Newsletters and Resources: We use your name and email address to send you personalized newsletters and resources related to healthier hair growth. This communication is part of the automated email series you opt into when signing up on our website.

•  Personalization: We use your information to personalize your experience and provide content and features that are relevant to your interests.

• Analytics: We use analytics tools to better understand how users interact with our website and improve its performance.

2. Order Fulfillment:

• Processing Purchases: The information about the products you purchase allows us to fulfill your orders through our online shop. This includes managing your orders, providing customer support, and handling returns if necessary. We use transactional data to keep track of what has been purchased, which also helps us to manage our inventory and understand consumer preferences.

3. Enhance Website Experience:

• Cookies and Usage Data: We use cookies to remember your preferences and various settings on our website, making your browsing experience more efficient and personalized. Cookies also help us to understand how you use our site, which sections are most useful or popular, and how we can improve the services we offer.

4. Marketing and Promotions:

• Targeted Offers and Promotions: Based on the data collected, including purchase history and interactions with our website, we may send you promotions and offers tailored to your interests and needs. This helps us to market our products effectively and keep you informed about new products and specials.

5. Analytics and Improvement:

• Website Optimization: By analyzing how you use our website through cookies, we can identify usability issues and areas for improvement. This data helps us optimize our website design and functionality, making sure it serves our users' needs more effectively.

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Sharing Your Data:

1. No Sale of Personal Information:

• Strict Privacy: We do not sell, rent, or trade your personal information, including your name and email address, to any third parties. Your privacy is of utmost importance to us.

2. Third-Party Service Providers:

• Operational Needs: We share data with third-party service providers to the extent necessary for them to perform business functions on our behalf. These functions include website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, and auditing services.

• Payment Processors: While we do not process payments directly on our website, purchases made through our online shop are processed by Vagaro. We recommend reviewing Vagaro’s privacy policy to understand how they handle your payment information.

3. Legal Requirements and Compliance:

• Law Enforcement and Legal Obligations: We may disclose your personal information if required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4. Business Transfers:

• Mergers and Acquisitions: In the case of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

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Data Security:

1. Security Measures:

• Protection Practices: We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. This includes using SSL (Secure Socket Layer) technology for encrypting data during transmission, and storing personal information in secure operating environments that are only accessible to Rooted Awakenings Wellness employees on a need-to-know basis.

2. Data Breach Protocols:

• Incident Response: In the unfortunate event of a data breach, we are prepared to take immediate action in accordance with our internal security protocols and applicable laws. This includes informing affected individuals, as necessary, and taking steps to prevent future occurrences.

3. Limitation of Access:

• Employee and Contractor Access: Access to your personal information is strictly limited to personnel who need the information to perform a specific job (e.g., billing or customer service). We train our employees about the importance of confidentiality and maintaining the privacy and security of your information.

4. Third-Party Services:

• Vetting Processes: We engage third-party services that match our security standards and are compliant with relevant privacy laws. We contractually require them to keep personal information confidential and use it only for the purposes for which we disclose it to them.

• Third-Party Security: While we take measures to ensure the security of your data, we cannot guarantee the security of information transmitted to us over the internet. Any transmission is at your own risk.

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User Rights:

1. Access to Your Information:

• Right to Access: You have the right to request access to the personal information we hold about you. You can request a copy of your personal information, and we will provide it in an understandable form.

2. Correction and Update:

• Right to Correct: If you believe that any information we are holding on you is incorrect or incomplete, you have the right to request that we correct or update it as soon as possible.

3. Deletion:

• Right to Delete: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent (where consent was the basis for processing).

4. Restriction of Processing:

• Right to Restrict: You have the right to request that we restrict the processing of your personal information, which means that we would continue to store your data but not use it for processing activities.

5. Data Portability:

• Right to Data Portability: Where applicable, you have the right to be provided with your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller without hindrance from us.

6. Objection:

• Right to Object: You have the right to object to the processing of your personal data at any time, especially if we use your data for direct marketing (including profiling) or for statistical and research purposes.

7. Withdraw Consent:

• Consent Withdrawal: Where the processing of your data is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

8. Complaints to Authorities:

• Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection authority about our collection and use of your personal data. For more information, contact your local data protection authority in the European Economic Area (EEA) if you are a resident of the EEA.

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Cookies Policy:

1. What are Cookies?

• Definition: Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

2. How We Use Cookies:

• Site Functionality: Cookies help us remember your settings and preferences (like login information, language, text size, and other display preferences), saving you the time and effort of re-entering them whenever you visit the site or navigate between pages.

• Analytics: We use cookies to understand how our site is used by its visitors, to improve both the functionality and your experience. This includes tracking the pages you visit and the resources you use on our site. Our analytics are conducted in a way that keeps the information anonymous, providing us with general trends and insights without identifying individual users.

3. Types of Cookies We Use:

• Session Cookies: These are temporary cookies that remain on your device until you leave our website. They are necessary for certain features of our site to function properly.

• Persistent Cookies: These remain on your device for a set period specified in the cookie. We use persistent cookies to improve your experience of using the site (e.g., remembering your details if you choose 'Remember me' when logging in).

• Third-Party Cookies: These are placed on your device by third-party services that appear on our pages. They help us track the effectiveness of these services and advertisements on our site, as well as support payment services processed through Vagaro.

4. Your Choices Regarding Cookies:

• Managing Cookies: You can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most browsers accept cookies but this can be changed. For further details, consult the help menu in your browser or device settings.

• Effects of Blocking Cookies: Be aware that if you choose to block cookies, you may not be able to access all or parts of our site, and some features may not function as intended.

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Third Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

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Minor's Privacy:

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Our website is not directed to potential clients under the age of 18. We do not knowingly collect personal information from minors. If you believe that we have unintentionally collected information from a minor, please contact us immediately.

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Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on the website. We recommend checking this page periodically for any updates.

 

 

Contact Information:

If you have any questions or concerns about this Privacy Policy, please contact us at info@rootedawakeningswellness.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.

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